This 5 day free trial is not only limiting but there is no help from e-harmony... each time I send a question via IM directly the automated representative avoids the question and steers me to upgrading (of course this is the purpose of the free trial - to get you upgrade) I understand the marketing technique but if E-harmony would give a 2 or 3 day trial of complete access for free I believe it would bring more customers...
BTW - The e-harmony free trial through Nov. 30th consists of
1. You answering a lot of qualifying questions
2. Receiving match "alerts" in your personal e-mail
3. No pictures of the matches
4. No access to your e-harmony e-mail
5. No way other than IM to communicate with your match
6. No way to know if matches are on IM
7. No one to answer your questions about how to IM because yours isnt activated
8. Your profile information
9. No access to read other profiles
10 But hey it's FREE