I truly wish I could give this company a NEGATIVE 5 star rating. I placed an order on May 18th and as of today, I STILL HAVE NOT RECEIVED all of my items. The company keeps replying to my emails by stating that the items are out of stock. ALL items when showing on the website as "in stock" when I paid for them. And the items that are still missing... they show as "in stock" on the website right now! I was told (via email) that customers can check the availability of an item through their "live chat" before placing an order. So in other words, you shouldn't trust what you see on the company website. Would have been REALLY nice to know this BEFORE your company took my money. So very disappointed. Would NEVER purchase from them again and would NEVER recommend them to anyone else. RUN as far as you can away from this company!
Let me start by apologizing for your experience. We really want to make this right.
Now have you received all the items in your order? Please send us the email address or the order number, and we can check it for you. Wish your reply.
We want to apologize for any and all inconvenience caused.