First complain to roku, because crackle is working great on its intended devices. Then sell your roku because it is a feeble attempt to get into the streaming market trend. You can buy a new xbox or ps3 for the same price, which both have no issues playing any old or new streaming channels. If they do find even the smallest glitches they are fixed within days or less. Just because something is a new trend, or in some people's cases because it seems cheaper than cable at first, does not mean its going to be amazing or frugal. I'm sure the designer of roku is laughing at anyone who was suckered into buying it while counting your money at the same time. If you're not tech savvy then ask advice from somebody who knows about current technology BEFORE wasting your money on it. If you think you're tech savvy and own a roku, then you are a walking contradiction!