Nora s.

I bought 2 name necklaces: one in 18k Gold-Plated Silver (a gift) and the other in Sterling Silver (for myself). I have no idea how the gold one held up because I never asked my friend (i'm embarassed!), but mine got dark after 2 months of mild use. I never spray perfume around my neck area b/c I know it's bad for jewelry, but the necklace is now dark and unusable. Wasted $60!

My only complaint is that they ship it to you for $5, but if you want to return it, they deduct $6.95 off your credit. Not cool! I hate it when companies do that! Now i'm $11.95 short and nothing to show for it. Threw money out of the window!

I don't have a problem with the item per se, but shipping is extremely slow. I ordered something in stock and it took them 1 week to ship--and that's because I complained to customer service. Also, the shipping method is very slow and it takes an additional week for arrival. This was my worst shipping experience with online shopping.

Really cute clothes but awful quality! VERY cheap feel and clothes get destroyed after one wash cycle. A pity! Another problem: if you use the return shipping label they provide, they will charge you $6.95 for the label PLUS $4.99 for shipping! Essentially, they charge you TWICE ($12) to ship something back to them! I've never seen something like this!