I e-filed my tax return on FreeTaxUSA. I filed before the deadline. I even paid their fee to have my state tax forms filed electronically. My Federal was rejected because I had "already used my ss# on my state return". Their web site indicated that my state form were accepted by the tax board, I also received an email stating that my state forms were accepted. As I had filed electronically with direct deposit I expected my refund within a month. 2 months passed still no refund. I contacted the state tax board to follow up. They informed me that they never received any tax forms from me, neither e-filed no other. Now I am going through the hassles of trying to get the money I paid to "free" tax usa. Of course I have yet to find a way to even contact them. Look look I'll need to call the BBB.