By far the worst hotel site on the web, book a smoking kind bed room at hollywood florida, then when i got there i was told that the hotel is a non smoking hotel. Called the company and ask to be moved to another hotel they charged me again and promised to return the credit onto my card. They never did, i've called them 4 times and they say the same thing, it is being processed. Tomorrow I will call my bank and place a claim on them.