Nneka E.

At first I never had a bad experience with shoedazzle, this time I did. I ordered a pair of shoes about a month ago and received the wrong size, I had to return the shoes and wait another 2 weeks to receive the correct size. I just received my order today only to realize that they sent me the wrong size again. I called them and all they said was that they will send me the correct size and offered 20% off my next time, the same that was offered the first time they sent me the wrong size of the same shoe. I asked the representative if there's a way to expedite the shipping as it was not my fault that you sent the wrong size twice and now you're making me wait another 2 weeks for the correct size. They claimed there's no way their system will let them expedite the shipping. It's ridiculous that I'm the one having to pay for your mistakes. I canceled my membership