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I had made an order with them on 1/22/15, never received anything. Everytime I tried to contact them, they kept saying I Should wait. Until I found a dispute with Paypal, then they said by 3/28, if I still don't receive anything they will refund full money. After 3/28, still nothing, now they said because I did not buy insurance, they will refund 50% of the money only. So if they won't ever send anything to customer, they still earn 50% of their money? What is insurance? A honest company just send the items after customer purchsed, a ripped off company just tell customer wait so they can rob them at least 50%. DO NOT BUY.
N N.'s review of Rosegal earned 3 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear N N.,
Sorry for the inconvenience.
We have checked it for you and find that we shipped your order via mail post and you may receive your order later as there will be a little delay by the shipping company occasionally.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best Regards
Customer Service