Nita J.

The above caption should replace the name CheapoAir. I personally think that Cheapo is a fraud, in that you will have a good experience the first time and they will recognize your name in the system. On subsequent occasions, they will tell you one thing, send you an Itenerary, and a couple days, weeks and even months later you will get confusing e-mails and phone calls that everything you agreed to initially has been changed.

The father of every lie is the devil so I believe that cheapo is owned by HELL because their practices are extremely deceitful.

I received confirmed Itenarary from Cheapo 5 months ahead of my travel date. 2 months before travelling I instinctively called the airlines to confirm that I would not be left hanging at the airport only to find out that they had booked my husband and I on one flight and my two small kids on a different flight THAT DID NOT EXIST. I then had to pay the change fees plus the additional booking fees and since I had booked so early in order to secure a good price and travelling time 5 months ahead, re-booking that late was a LITERAL NIGHTMARE. I ended up spending approximately $2500 (literally doubling my travel budget) more than I wanted to because I could not wait for a cheaper time period because so much time had elapsed and I could not travel again prior to February which would have been a year for me to re-assign the ticket.

Even their Insurance is fraudulent because when you try to correct things they are not at all helpful. If my earthly life depends on getting a flight with CHEAPO-AIR, my heart is right with God and I will just make a speedy entrance into Eternity... I VOW TODAY THAT I WILL NEVER USE CHEAPO-AIR AGAIN.

The fact that you have to pay before leaving the screen should be a warning bell to all because once you have hit submit you are at their mercy.

I now learn to work directly with the Airline, book early, put on hold for 24 hours and call a customer service representative to help me finalize and even suggest cheaper options.