Ning L.

Last time I wrote review on Sitejabber about Shopathome. Their customer service has contacted me instantly! Replied to both of my inquiries. One about missing cash back, one about missing check. For the missing cash back they told me that I still have to wait while they do the search. For the missing check, last time They told me that I have to wait until April 20, if not receiving the check that was send in March 30. Today is already April 20, I contacted them again. And No one answer me again! I have been using Shopathome for almost 3 years now, and I had never had problem with receiving check, and whenever I email customer service they always replied me back the second day that I send in request! This is the first time, I had that many problems. I do not know what's going on with shopathome customer representatives! I called the phone of the shopathome that was posted on the sitejabber, and again, no one picked up the phone, even though I have been calling for at least 10 times!