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Please do NOT order from this site. I ordered a coat that looked like a real coat in the pictures. I typically wear a size medium so I ordered a Large just to be safe. The coat came and it looked like something out of a kids catalog! I swear it was an extra small or something. Then it was damn near impossible to return it. I got in contact with them and they kept telling me how I would be inconvenienced if I sent it back. Then it took 3 emails for them to finally send return instructions and now they said they will reimburse me 10% and I could keep the coat (please tell me what 10% of 35 is? Exactly!). Wow! I'm glad it was only $35 and not $150...
Tip for consumers:
Just do not order from here. Unless you're into the business of wasting your time, patience, and money
Nina P.'s review of DressLily earned 8 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Nina P.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you please offer us your order number so that we can check for you?
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com