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I ordered a guitar capo (actually, several of them) and it promptly broke the first time I put it on the guitar! I wrote to customer service several times, sent a photo along with the message, and have received no reply at all. I did the online 'chat' thing and they keep telling me they didn't receive my emails, although they never bounced back and I sent several to a few different customer service addresses that were provided. NOT A GOOD DEAL AT ALL. You get what you pay for (if you're lucky).
Scandigital is the BIGGEST RIP OFF ever! I can't believe how ripped off I feel. I used TWO groupon coupons, which should have more than adequately covered the 10 VHS tapes I mailed it (at my own expense), but I was just charged an additional $130. This can't be legal! How do they get away with such awful business practices? I'm also angry at Groupon for offering coupons to such a nefarious company. Shame on ScanDigital and Groupon.
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Nina M.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you first? I will investigate this case again.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team