I'm so surprised to hear so many negative comments. I have ordered many shoes from shoedazzel and they are all great. I even ordered my mother shoes. I ordered shoes but didn't pay attention to the vip details and chose to cancel it. Thought about it for a day or two and signed up for the vip. Hell, you'll spend 9.99 on something else anyway might as well be a pair of nice shoes, and whatever else you want. My experience has been great. Even customer service reps has been great. The only thing I don't like is a lot of their shoes be posted for a while even after they are all sold out. FYI if you are getting closed toe shoes get a size larger especially if they are platform shoes. Just saying.