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Nigel S.

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1 Review by Nigel

RedBox

  • RedBox

“In appropriately charged for lost video rental.”
6/12/15

I rented and returned video and was charged $36 for a video. I worked customer service via chat and all they could offer was reimbursing my for $15. The customer service member was nice but their policy/methodology for tracking video transactions/returns needs to be changed. I think I may rent via my cable service or another method.

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