Nidhi T.

WORST ONLINE SHOPPING EXPERIENCE EVER. It is nothing but SCAM. I ordered 2 dresses and a necklace on 2/18/14 with estimated shipping around 3/8/214.2 of the items were delivered on 3/10/2014. The dress and the necklace looked really nice online but in reality they were cheaply made. Anyhow, I was more eagerly waiting for the second dress. After waiting for 2 more weeks, I finally started emailing the costumer service about shipping updates. The representative "Jessica Puente" kept telling me that they have received the order from the third party and will ship it soon. Finally, after several senseless emails, I called them and they told me they were having troubles getting the order from the vendor. TACTFUL LIARS. Finally, I requested for manager and again she was too busy to come on phone. After I told them that I will file a complaint, suddenly the manager was available and she promised me that they have received the order and I will get it soon. SAME B***s**t. After a week waiting, I contacted them again and they simply said "sorry we returned the item as it was damaged". SERIOUSLY, WHAT THEY THINK CUSTOMERS ARE FOOL AND THEY CAN KEEP OUR MONEY IN THEIR ACCOUNTS FOR MONTHS?