Nicole T.

I have a delivery issue with this site too. The only way you can contact someone is through e-mail. I can get a response but I still have no idea where my shipment is. I understand that I didn't meet the Christmas deadline but I also told them in this day and age it does not take 10 days to receive a purchase. I am in the process of cancelling this order if the shipment status is not updated today. If the company does not have the staff to handle the magnitude of requests, it should state that purchases will be delayed. I will not order from them again. I ordered a custom toy for my daughter on Sunday 12/20 and it was still delivered by Tuesday 12/22 before Christmas. Custom Ink is a way better company