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I signed up for the free trial and searched for records that were not available on other sites. As I did not find what I was looking for, I replied to the confirmation email and cancelled my subscription. Two days after I sent my request I received an email confirming the cancellation. Despite what others have experienced, I felt that my request was handled professionally and promptly. I would recommend this site to someone looking to research his/her family history.
Nicole T.'s review of RecordsBase earned 5 Very Helpful votes
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Fast, reasonable, quality. Why go anywhere else. Even American! You go guys!
Dear Nicole,
Thank you for your feedback. You can easily cancel your trial by calling us directly at 1-888-884-9998, or contact support by filling the form at http://www.recordsbase.com/support, or by replying to any of our e-mails. We will cancel your free trial immediately. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience.
Kind Regards,
Brian Daggs
RecordsBase.com customer service representative