I received my order in a pretty timely manner considering it was coming from China. I like that each item of clothing i ordered was in it's own separate, sealed bag but, there was no packing slip included, and no instructions on how to do a return/exchange. 2 of the tops I ordered I need to return. One has a pretty disgusting stain on the sleeve and the length of the top is a lot shorter than what the picture showed and the other top has a crooked hem. As far as the rest of the items in my order are concerned, they're pretty much what I expected for what I paid for them. I sent an email to the *******@jollychic.com and told them of this and my request to return these 2 tops and get my money back. I have yet to hear back from them. I fully expect that they should pay for the return shipping. I'll post again to let everyone know how timely and professionally this issue was handled. Keep you posted.