Nicole H.’s Reviews of DressLily & more

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6/19/15

I ordered three items from this site. It took almost a month to get two out of the three items. When I opened one the shirt was WAY too small and had threads hanging off of it everywhere. The dress I got looked NOTHING like the picture on the website and looked very cheap! I plan on sending the two items back and have e-mailed the company to tell them not to send the third item just refund my account. Will not be shopping from this site agin.

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CustomerService R. – DressLily Rep Over a year old

Dear Nicole,

Thank you so much for informing us about your shopping experience.
We're very sorry for your concerns and the issues you have raised.

For the size issue, please refer to http://www.dresslily.com/m-article-id-80.htm
And please keep communication at your support ticket.
We will figure out the best solution for you.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Best Regards
Dresslily Customer Service