We were stranded in a car rental warehouse in Italy after the local company rejected our booking from economy bookings. We were forced to pay 6 times the amount we agreed for the same car.
Whats more I spoke to the customer services team from EB when we were there explained the situation and they promised they would refund the money for our original rental. When we got home they cited some fine print and kept the money.
They are not only swindlers they are liars as well. Avoid them if you can, there are plenty of other better companies out there.