I was on the fence whether to go with this service as there was an equal amount of 5 stars reviews as there were 1 star reviews. I was desperate so I paid for a CV and Cover letter. After two weeks of silence I sent them an email and got a response saying that my CV had been assigned to 'a top CV writer' (yeah right) and they will be in contact shortly. It has now been a month since they took my payment and I am yet to get anything for it.
I am desperate for a job and I naivley thought that Cvnow would help me but I alas it is a sham. I have spent this time working on my CV, passing it around firends and family and got some great tips and it hopefuly won't be too long before I can find employment.
Be warned: PURCHASES ARE NON REFUNDABLE. As frustrating as it is that I have been robbed there is nothing that I can do about it.
Greetings Nick. We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Product team. Please contact us directly at customerservice@livecareer.com if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards,
Anna
LiveCareer