I purchased one of their retail cards for $500. All of the money except just under $5 of it was gone before I even "activated" the card.
Turns out someone 2 cities away purchasing using my card before I could even get home to activate my card.
Their customer service requested some information on a dispute form. Their service rep then said they had everything they needed and I could expect a new card in 45-60 days. 3 Months later I call and they tell me since it's past the 30 day dispute period they cannot do anything for me, even though they acknowledge they received my form before the 30 day period, they say the case is closed and cannot be re-opened.
These people sold me an already stolen card, they are crooks. They have no way to protect their customers from thiefs and if your card does get stolen they will dispute the transaction and keep the money for themselves!