I ordered a simple skirt and 3 bracelets, a $20 purchase. I received the completely WRONG order and Dress Lily said it wasn't even their items! B. S.! Was the ugliest dress I ever saw too. I went back and forth for months with a rep named Summer. She was nice but made promises about sending me the items I ordered which again, I never received! Then I receive an email stating they returned my money! NO THEY DID NOT! This is the worst company I have ever dealt with! DO NOT BUY, RIP OFF ARTISTS! They will keep your money and string you along in hopes you will just give up. They keep your money! So LAME! Buyer Beware, their stuff looks really cute but it doesn't exist! I'm so disappointed, I'll never buy from overseas again! Hate Dress Lily. Hate them.
Dear Nicholeļ¼
Thank you for your recent comment.
We feel sorry for the inconvenience that have caused.
We shipped you the wrong item, and we have contacted you to confirm this issue.
We have offered compensation for you, and we have refunded you as you requested.
If you have any further concern, please feel free to contact us.
Best Regards
Dresslily Customer Service