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nicholette h.

Contributor Level

Total Points
105

1 Review by nicholette

  • DressLily

9/24/15

Ordered jeans in August on the 12th here it is sept 24 and still no order! Im very upset with my online shopping experience. Ive tried calling company and get another email on sept9 saying my order is shipped AGAIN! Wtf! Bull! I want my item that i paid for! And i wanted it in AUGUST! Glad i didnt odrder more. This company doesnt deserve my hard earned $$

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CustomerService R. – DressLily Rep

Dear nicholette,

We want to say thank you for providing us with important information about your situation.

We have noticed that the shipping time for the parcel has been delayed, we should have shipped it out earlier.
And it is on the way for delivery, we had contacted you personally for the compensation.

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Best Regards
Dresslily Customer Service

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