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I order from ModCloth all the time. I am usually very happy with my purchases. If I am not the customer service team is happy to take care of it. I have never had any issues with their customer service. I have to agree with some of the other reviews however that shipping is not the best. I have ordered overnight and noticed three days later that is has not shipped. I call and get it the next day. Also with the 4-9 day shipping sometimes takes about a week to ship. I have also received broken items or they were the wrong item all together. This doesn't bother me too much because the customer service team always takes care of it. Regardless of the shipping issues I will continue to love and shop this site.
Tip for consumers:
Read reviews of products before purchase. These are very helpful when shopping online as sizes and quality vary.
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