Nichole H.

I purchased: Natural Color Body Wave Brazilian Virgin Hair Silk Top Lace Wigs[STW03]
(Pictures will not copy over-But have on request)

Nichole Harriott

May 27

ToWowAfrican. Com
*******@wowafrican.com
*******@wowafrican.com
*******@gmail.com
*******@wowafrican.com
*******@wowafrican.com
CCNichole Harriott
Nickeda Mabry

To: Qingdao Wowafrican Electronic Commerce Co., LTD

Welcome to WOWAfrican.com!

Our Company

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From: Nichole Harriott <*******@att.net>
To: WowAfrican. Com <*******@wowafrican.com>; "*******@wowafrican.com" <*******@wowafrican.com>
Cc: Nichole Harriott <*******@dvnport.com>; Nickeda Mabry <*******@gmail.com>
Sent: Wednesday, May 27,2015 11:51 AM
Subject: Re: WOWAfrican.com: Shipment # ************** for Order # **************

Pleaser note-What I ordered:

Unit: Natural Color Body Wave Brazilian Virgin Hair Silk Top Lace Wigs [STW03]

Length: 20 inches

Color: # 4

Cap size: Small-Medium in Color medium Brown

Cap construction: Cap 4 Silk Top Glue less Full Lace Wig

Silk Top Brazilian Full Lace Virgin Hair Wig.

I received a package at my office-I did signature required-So delivery is not lost.

At home: I opened the box-the plastic bag (I thought to myself-It smells like plastic!). I removed the hairnet and the paper stuffing. I ordered Color 4-But that was not the Color 4 shade that I am use to wearing. It has 2 inches hair around perimeter (considered baby hairs), but that was 2 inches of cut hairs. I tried it on and the cap was too big. Cap construction is stretchy, it had three comb clips and two hook clips. I has a sticking feeling on my neck and shoulder areas. Id ran my fingers through the unit, but that did not work and I used my wide tooth comb.

I took the package to my hairdresser; to wash, deep conditioned, and cut the lace around the perimeter. The unit was air dried for hours; but no wavy curls returned. It looked like a large furry ball and already the nape was nappy and bunching. (Everyone was laughing; my hairdresser said this is NOT Virgin hair, its a blended hair wig. The unit has a lot of 2 fly-a-ways hairs all over the construction of the wig. She eventually had to blow dry the hair and curled it. She said Nichole, this is NOT VIRGIN hair, you know what blended hair is like. You have been defrauded girl out of your money of$389.00. She is a great hairdresser with a large Client list; no matter what she did, blended hair is blended hair. It did not take long for the hair to be kinky, and bunching at my nape area with a scratchy feeling. I paid her fee with my discount of $105.00. ($389.00-Unit and $105.00-Salon fee-There will always be additional investment to any units).

I got home four and a half (5.5) hours later (like a part-time job and Im not being paid), and the hair looked like a giant crab was on my head. It had legs stretching out, while in-between was nappy and bunched up. Am I upset-Livid is more like it-I only spent 1 hour out after my hair was done at the salon.

I bought a silk top full lace Brazilian Wavy Virgin Hair for $389.00-Instead you sent me a blended hair wig of some sort. I asked for your Customer Service telephone number for questions several times, but was ignored.

This is not acceptable. As a Company - WowAfrican.com in China doing business in the USA-This is not proper business procedures. Your Company-Wowafrican need to fulfill your obligation and send me the silk top full lace Brazilian Wavy Virgin Hair for $389.00 that I paid for. Or send me a silk top full lace Brazilian Straight Virgin Hair in the Natural color-I will color, cut and style the unit to my satisfaction.

Nichole Y. Harriott

*******230

The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy. Dr. Martin Luther King, Jr.

Ive learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou