Nicholas Z.

So far all I've done is spend money. They claim they track their results to prove to you what they are doing, but before they even launched the site there was a "new lead"
They claimed they could consolidate my reviews. They copied and pasted them with different formats and all onto a page. I called to tell them it looked really bad. They agreed. Apologized and did nothing. Called again. Agreed again. And similar results. I called again. Finally a better format, but no one proofed it because one of the reviews was me thanking someone for their review.
The default copy they've created is also not proofed. I called several times pointing out that the language uses the wrong pronouns. So they changed the pronouns, but still didn't proof read it because the text still didn't flow.
I mostly work out of my home, but my home is private. Not an open office. I was extremely explicit about wanting to advertise my business in the city, but not my actual address. A couple weeks into using the program I googled my name and top google hit showed a map with my exact address. They blamed google and said they would fix it.
It feels to me that they outsource their coding to people who don't care. The people on the phone are always very empathetic, but the results of those phone calls continually fall short.
I wouldn't advertise my page to anyone I knew. It's embarrassing. Not something I'm proud of. And the cost is huge.
Be warned when someone spends a lot of time recording you saying you understand the payments and contract. That should have been my first red flag. Run! If your product was good. I don't feel like you'd have to spend as much time building "evidence" of contract.
Seriously not worth a dime. With the time I've spent on the phone and cost. I could have done exactly what they've done, which is basically submitting my business to google and yelp with far superior results.