Ordered three phone covers on the 7th of January and still having received them. I try to get in contact with customer service but won't let me send one of them ticket things they refer to. Absolute joke of a website! I'd avoid it in future.
We are sorry for all the inconvenience. As you chose the free super saver shipping, it should take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Sincerely,
Miniinthebox
Niamh Has Earned 2 Votes
Niamh M.'s review of MiniInTheBox earned 2 Very Helpful votes
Hi,
We are sorry for all the inconvenience. As you chose the free super saver shipping, it should take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Sincerely,
Miniinthebox