Nevine F.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“They are so bad”

7/17/15

The designs, the color, the sizes, and the materials are so different from their website, and when I asked them for refund or resend me the right sizes or the right color they refused to refund and they told me to send them back the products and pay another shipment fee and they will refund 80% from the products. It sound like I'm gonna to pay 50% shipment fee from and for nothing. Please be carful from this company

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sammydress h. – Sammy Dress Rep Over a year old

Dear nevine f.

Thank you for taking your time to write your review. We really appreciate the feedback.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.

We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.

We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en

Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.

Appreciate you get back to us soon and we could solve the problems together soon!

Kind regards
Sammydress Customer Service
http://www.sammydress.com/