Never A.’s Reviews of FactoryOutletStore.com & more

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Electronics

“This is the most unprofessional, incompetent, and careless...”

2/1/15

This is the most unprofessional, incompetent, and careless bustheir customer service is a joke. Their customer service is a joke. Go online and look at the amount of complaints filed and the Better Business Bureau. Wish I had done that first. I looked on one website which graded them a 4.2. I looked on others which have 97 complaints with no resolution and many others with the same kind of response. Don't make the same mistake. Do not do business with these people.

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Customer-Service R. – FactoryOutletStore.com Rep Over a year old

Greetings M. Grove,

After reading this complaint and looking thru our order notation I do show that the issue you faced was a slow package arrival that was due to a weather related delay. We sincerely apologize that the package did not arrive in time due to this delay.

As a courtesy we would like to extend a discount on your next order with us. Please feel free to contact our US Based Customer Relations Department at 646-367-6141 Monday thru Friday from 9am to 4pm Eastern/Standard.