I tried purchasing tickets after each purchase it said error so I tried again and still said error found out it charge my credit card three times even though it kept saying error after I tried to purchase... You can refund on the website but they don't redund convince fees... After calling customer service and speaking with a very rude woman I will no supposedly get my refund in 5 days... She said well I can redund your card or put it in a fandango gift card!?!?! Total scam to try to put money on their gift card... The lady also said maybe it was a glitch in the system and never happens but after reading other reviews it occurs All the time! Never again