ndihin k.

Hello
I am Nidhin is a member of freelancer since last four months. I haven't faced any incidents like this that once I finished my job client released the money and gave me full rating. Freelancer site has taken the commission from that. But the money is not in my account and saying that
1) Reversal of [Done milestone payment from ludihora for project Project for kakkanattu (Partial payment for project) (USD) from 01/22/2016 at 13:38 EST] (USD) -450$
2)Reversal of [Done milestone payment from maikatitu for project Project for kakkanattu (Partial payment for project) (USD) from 01/22/2016 at 12:46 EST] (USD) -150$

Simply I lost 600$. What is it and I don't understand. How can I work in this site any more. I really need your help. Now I found that the client freelancer Address has been deleted. I don't understand this.

I got message from freelancer saying this "Hello Nidhin,

Hope you're doing well.

Understand your concern with regard to the reversed payment from your account. Our records show that your employer had issues with their account which was subsequently closed. Note that payments originating from an account which has issues will be reversed immediately for security reasons. The reason why the payments you've received from your employer were reversed is because we are avoiding you to be involved into any potential issues since that payment is questionable. Such actions are outlined on section 19 of our Terms and Conditions which you agreed when you joined our site: https://www.freelancer.com/about/terms

As much as we would like to help you recover the funds, it was reversed and returned to its original funding source and is no longer on the site. It may be returned to you by directly contacting your employers "maikatitu" and "ludihora" and ask them to settle the payment offsite.

Again, we apologize for what happened to your projects and payments. These security protocols were created with the best of intentions. We're just sorry that you were inconvenienced by them.

Thanks for your understanding and take care.

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Regards,
Bridget B.
Freelancer.com Support

How am supposed to contact the employer as he is no longer available in the site? Help me pls