Nathan S.

There are very many great projects that I would never have been able to learn of and help support if not for the site, or "crowd funding" type sites. Kickstarter, though, has some very awful people working in customer service. I'm one of the more active members, having backed well over 100+ projects yet am treated very poorly by the staff. I have faced regular harassment and had outright lies told about me in order to justify suspending my account (suspending means that, despite the fact you backed projects, you are not allowed to communicate with the projects owners or post on the comments section of backed projects). I've witnessed them allow projects that outright break their TOS, but when this is pointed out not only do they ignore you and everyone (and there were many) else, they suspend those that complain. They act like small time dictators now that KS is a practical monopoly (Indiegogo being so far behind and servicing a different form of crowdfunding). Overall, if there was any other choice, I would use it and not feed the egos of these terrible individuals, but no such option exists.