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Ordered two tablets. One of them has broken on/off switch. I filled out their "Help Ticket" to get a response. No response. I called. They told me to email them with another help ticket. Did it a week ago. I called. Now, I am waiting for a "colleague" to email me. Such BS. I asked, "Why do I have to wait for your colleague when I have you on the phone?" Oh and usually the phone is busy signal when calling. Then she said, "My colleague will email you in a couple of minutes". That was a while ago...
Hey, sitejabber works! I actually got an email from ahappydeal.com through this site. Yeah, that "colleague" never called. It's sad that it had to come to this for proper customer service. I also reported this company to the Better Business Bureau. I will let you know how it turns out.
Nathanial M.'s review of aHappyDeal earned a Very Helpful vote
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I ordered some winter yoga pants and while I did get them, it appeared they sent a child size and...
I ordered a product about 3 months ago, and never received it. They send the odd reply back and...
Dear Nathanial M.
Ahappydeal R. [AHappyDeal Rep] Dear gorkofor m.
Thank you for your important feedback and for letting us about your experience... with us.
We are sorry for the delay reply. Please reply to this ticket, we will help to solve the problem.
You are a valued customer, and we are committed to providing you with the best service possible
Lucy
Ahappydeal Service
aftersale01@ahappydeal.com