Thumbnail of user nathanc31

Nathan C.

Contributor Level

Total Points
85

1 Review by Nathan

  • HeliPal

12/9/14

If I were you, I would go somewhere else for my hobby supplies. The customer service from the store is not good and their policies show more of a self-interest instead of interest in the customer. I ordered some motors and a few other parts for a DJI Phantom 2. They said they were in stock, however more than a week went by and they had not been shipped yet, so I took the initiative and called. They told me that they would be coming in on Thursday or Friday.
The weekend came and still no shipping confirmation. Meanwhile, since my order had not shipped I decided to cancel one item from that order... that had not yet shipped. They charged me a five dollar restocking fee for an item that never left their store. Finally, I got a shipping confirmation the following Tuesday for an order that should have shipped two weeks previous.
Overall, not a great experience. I actually would spend a little more at a place like hobby King instead of using this store again, although, actually are not the cheapest on all items.

Nathan Has Earned 5 Votes

Nathan C.'s review of HeliPal earned 5 Very Helpful votes

Nathan hasn’t received any thanks yous.

Nathan doesn’t have any fans yet.

Nathan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user miker1150
Mike R. reviewed HeliPal
3/21/21

After ordering over 1500$ worth of equipment using PayPal. They refused to ship our order until...

Thumbnail of user andrewh596
3/1/20

I needed a specific frame and saw that HeliPal had it in stock. After contacting the company,...