Nat B.

I have ordered a Halloween costume accessory for $24 with AliExpress. I do realize that it's going to be a cheap Chinese piece of crap, but it's just a costume. I had 4 weeks until I had an actual costume party. So, looking at seller's reviews and estimated shipping time, I figured, it should make it on time. The seller wouldn't ship it forever. I messaged them about my timeframe, they suggest to pay extra $15 or $45 for another expedited service, where as it clearly states that their e-packet makes it to the States within 10-15 days. 2 days later I cancel the order and bought exact same item with the guaranteed delivery on time. Once I cancelled my order, there was a button "awaiting seller's approval". I contacted a customer support with the question about that, and already had a suspicion that that is not going to happen. The customer support assured me that they will contact the seller and will do their best to take care of this issue.The seller wakes up and 2 days later sends me 2 messages, one that they will hurry up, and the next says it's already shipped.
Horrible customer service practices! Once they have your money, there is no way they will let go of it! This was my first and last transaction with Aliexpress. They force their item down your throat.