NATASHA T.

I PURCHASED A WIG FROM WIGSWAY AND WHEN IT ARRIVED, OMG, NOT WHAT I WAS EXPECTING. THEY SAID 100% HUMAN HAIR BUT HIS WAS DEFINITELY SYNTHETIC. I EMAILED ASKING TO RETURN AND GET A REFUND BUT THIS WAS AN EXCRUCIATING EXPERIENCE FOR ME. THEY REFUSED TO SUUPLY RETURN ADDRESS AND INSISTED THAT I KEEP THE WIG. I REFUSED AND THEN THEY OFFERED A £20 REFUND WHICH I STILL DECLINED. THEY THEN CHOSE TO IGNORE MY EMAILS AND I GOT IN TOUCH WITH PAYPAL WHO DEALT WITH MY COMPLAINT EFFICIENTLY AND PROMPTLY. WITHIN 48 HOURS I HAD A SATISFACTORY RESPONSE FROM PAYPAL AND I GOT MY FULL REFUND THROUGH PAYPAL. THESE PEOPLE SHOULD BE STOPPED FROM OPERATING AS THEY ARE A SCAM. PLEASE, PLEASE, NEVER PURCHASE ANYTHING FROM THEM.