Natasha H.

What I'm getting from a lot of these reviews is that a lot of you don't know how to read. It is laid out VERY clearly when you join that if you don't "skip" by the 5th of each month, you will be billed $39.95. But it's not lost money, folks... it goes to a credit that you can use to purchase shoes. So yes, you DO get charged $39.95 per month if you don't "skip" ordering that month by a certain date... but it's not like it's a membership fee... you actually can use it for goods.

I have ordered several pairs of shoes and several purses and have always been satisfied. Unfortunately, I'm sending my first return now, but the customer service representative (Dana) was very helpful and all I have to do is slap the return label on and drop it off at the post office. Since I *do* take the time to read the fine print, I'm clear on the $5.95 restocking fee. $6 loss or $40 pair of boots that don't fit? Seems like an easy choice, IMO