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I've had very bad experience with ordering a dress on TBdress! I ordered a beautiful dress for $20 and after a month of waiting I received an ugly trash instead! It was something that I would never even look at in the store... I tried to open a dispute on the site but the page turned to an ERROR page, the same was with my attempt to write a comment under the page with the dress that I ordered. But there were a lot of fake revews. Then I asked for help in chat. The guy answered that I should write an email to the customer service. I wrote, but they didn't answer. Thanks to PayPal resolution center! Only because of their help I was able to return the item back to China and receive my refund!
Nataliya P.'s review of TBdress earned 4 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team