Natalie D.

Vodafone won't give me the data I'm being charged every month for. I've complained in store, via phone, email, letter and live chat. They won't listen let alone help. All their incompetent staff have done is make matters worse by sending my account login details to strangers. Now anyone could have access to my bank account and my children's phone numbers, etc. When I complained about that they wouldn't even look into how they leaked my personal details. My details aren't safe with them and neither are any of their other customers.

I've been shopping with Amazon regularly for about 4 years. I have had a few items get lost in the post but Amazon always sort this out quickly with minimal hassle

The boots I brought from Justfab took 2 weeks to arrive and fell apart in 2 weeks as well. Then they took my money even though I skipped the month and they wont give it back. I called them to complain. It was as if the woman I spoke to didn't even hear my queries. I'd guess she was reading her responses to me from a card or auto cue. She told me over and over I was a valued customer.
I can't even spend the money they took on sale items. So I've cancelled. I'm writing to their complaints dept in london. I'm also writing a letter of complaint to uk trading standards and I intend to leave an honest but totally negative review for the site on every review site I can find.