- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I have been got disappointed by freelancer.com. I would like to explain my complaint against freelancer.com and team.
Issue no. 1--- Ticket ID (BWG-596-*******) Since 2 month ago freelancer.com eaten my 995euro. Client paid me (995euro) for project "CHAT Script" (ID: *******). And project was completed. So there was no way to refund money back to client account untill he paid me to work but suddenly freelancer.com limited his account and they refunded 995 euro from my account without any notification. When i contacted with the support in this regards they advised me to contact with direct to client which was not required by me. Because we have been completed the project and we were not a part of this issues with employer account. If he was unable to verify his identity this is not my fault.
Well, they have been cut amount from profile and newer refunded to employer. I want to get back my fund. Its like a robbery:(
I have read about freelancer policy, there is no way to refund amount after project completed and freelancer.com does not include in any of matter.
Please refund my money back now.
Tip for consumers:
I newer recommended
Nasir Q.'s review of Freelancer earned 3 Very Helpful votes
Nasir hasn’t received any thanks yous.
Nasir isn’t following anybody yet.
Empty.
At first I was looking for performers on Frelancer, but due to problems with payment to other...
I'm out of pocket for hundreds of dollars and I have no digital selling website I can use. This...
Hello, Nasir. Thank you for sending me an email. Review of your account shows that my colleague, Bridget B., is already working on your issues. Bridget is one of Freelancer.com's Tier-2 support and she will be assisting you in resolving your account concerns. Please check your ticket ID: YXV-376-62905 as she just sent you an update. Thank you.