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NA S.

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1 Review by NA

Zulily

  • Zulily

“Excellent consumer response and positive solution.”
11/5/15

11/5/15
I received a pair of boots that were well worn, and was quite upset, wrote a negative review.
Then managed to contact Service via phone, Robin was very courteous, and helpful, asked for photos. Thought I could do that but was unsuccessful yesterday. Today, my son assisted with the mechanics of transmission, and photos were sent.
I received a response within 10 minutes, the cost was credited to my account and a gift certificate credited to me. Well done, Robin for Zulily. Nancy Ann Smith

Tip for consumers:
Good site. Wish I had a way to remove initial negative review.

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