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I ordered some stuff and some of it hasnt arrived at all. And out of what did arrive. One pair of boots has a broken zip! After i had to pay another £15 in customs tax just to recieve the parcel...
Their message system is on a loop so not getting anywhere... its just a nightmare. I will not ever get anything from them again. Really fed up now!
Naomi P.'s review of Tidebuy earned 7 Very Helpful votes
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Empty.
Like I'm actually flabbergasted because I'm usually the type of person to never fall for stuff...
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We've got your email and our representative would send you a reply soon, please kindly pay attention to your mail box. If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Tidebuy Team