I bought 3 batteries for my Note4. I got them but none worked and they are smaller than my original Note4 batteries. I made a video as requested by their customer service department showing the problem. I then got a response that they had refunded my money. To my surprise they only refunded one battery. Their site explained that if I sent them a video and the items were worth less than $65 I didn't have to return for a full refund. If I want my money back I have to spend around $10 to return the defective batteries to CHINA. NEVER USE BANGGOOD unless you want a good bang!
Dear Nando N.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team