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I ordered a pair of boots online and recieved the wrong size, so I had to go to the store, according to the website, that had my size. They didn't have my size so I had to return the boots and make another order. I just received my correct size but the boots look awfully worn and my excitement for the shoes is just GONE. Now I'm not sure if it's even worth it to try and make an exchange since customer service is TERRIBLE.
Nancy Z.'s review of DSW earned a Very Helpful vote
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