We rented successfully on vbro all over North America for years then two years ago a Collingwood On ski chalet owner switched us to a lesser property and tried to say thats what we rented-they did return our money but vrbo would not let us post our problem. My son just this weekend rented in Miami only to find on arrival that the owner was moving them unannounced to an inland lesser property-he got his money back but had to scramble for a hotel for 8 people. You cannot post a review on vrbo unless you have actually taken possession and they did not care or support us in any way. No more vrbo for us.