This game has gone down the tubes. The players take your cards and leave the room. Sixty percent of players do not help each other. They rather spin away a card you need rather than pass to you. The game sometime just freezes up and you have to log off and sign in again. That is a complaint from a lot of players. Customer support consists on one person, Joey. He is totally incompetent when it comes to solving players complaints and problems. Most people I have played with all say the same thing about him. He must be one of the owners because why else would they winster keep someone so useless? If you have a problem with a player or the game, good luck. This Joey guy is awful in solving anything.