Have been talking to various people in this company for 3 days, trying to make a decision as to which go cart to purchase for my 7 year old. Spoke to one gentleman (wish I remember his name) who was supposedly the "manager". He should never again be allowed to talk to a customer. Condescending, rude and can single handedly put that company out of business with his mannerism! After confirming with a young lady that a go kart was definitely in stock (or so she says, I think someone made her lie to me to complete the sale) I received an email, a couple hours later canceling my order. Email says the go kart is not in stock. Unreliable, unbelievable and unscrupulous staff is all I can say. Thanks Gokart USA! Merry Christmas to you too.