This company has the worst ratings for a reason. I ordered a product many days ago. I checked yesterday, and they said the order had not been processed! This is days after paying for the product. This morning, I received an email that the "label had been created". I emailed and followed it by a phone call. "Keena" answered the phone (she seems to be the only one who ever answers) and threatened me that she would charge me if I did not take the item and claimed it was already shipped! Really? Yesterday it wasn't processed. Today, the label had just been created. And suddenly it was shipped? She threatened me that she would charge me. I told her that I would contact the credit card company and the Better Business Bureau. "Keena" said she was documenting what I said and trying to intimidate me.
I called again, and yes, again "Keena" answers. I asked to speak to a manager. A guy who did not identify himself professionally by any title said his name was "Jessie". "Jessie" said it was too bad, I could have cancelled yesterday (when it was showing it was not even processed) and that even though the label had only been created minutes ago, it was miraculously on a truck and heading out to me. Seriously?
This is a charlatan company. Steer clear! They take days... post that it is not even processed, and when you want to cancel, it is suddenly "on its way." Really?
I wish I had seen this site prior to ordering.
Well... after being threatened, I am posting here and calling my credit card company to alert them.
Be careful when ordering from companies that post online. Many are legitimate, but others are not.