So far I have only had good luck with this site. I ordered a netbook at a really great bargain rate. I thought it might be junk, but I was pleasantly surprised. The people who ordered the boots and some other stuff need to READ what the ads say. The boots you have to order 2 sizes bigger. I did that and they fit just fine. How do you think they get such good prices? The boots were sized wrong and they tell you that. It is like anything else, READ the description, use some judgment (a diamond accent is just that-a little chip) and you will do just fine. Use a credit card and not a debit card and you can always get your money back.